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Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
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Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
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Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
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GOV.UK: coronavirus – guidance and support
Government information and advice.
GOV.UK: local restrictions – areas with an outbreak of coronavirus
Local outbreak advice.
If you live within the practice area, and are eligible for NHS care you can register by coming to the practice and collecting the relevant forms from reception. You may be asked for your current passport and other documentation. If you are not sure if you are eligible for NHS care, or are unsure if you live within the practice area, please ask the receptionist.
When you register you will be offered an appointment with an HCA for a new patient health check. We strongly advise you to attend this appointment, especially if you are on medication or have not been to see a doctor for some time
To access an online copy of the practice booklet please use the link below
Download a registration form here Registration Pack and email it to firstname.lastname@example.org or post it to the surgery
All patients now have a named GP (the one you are registered with) who is responsible for your overall care at the practice. You are still able to see the GP of your choice as before. If you are unsure who your named GP is and have not been contacted yet please call the surgery and the receptionists will be happy to advise.
The practice operates an extended practice are; please ask about this at reception if you are moving home. Unfortunately, if you move outside our practice area, we will no longer be able to keep you as a patient.
The Spring Hall Medical Practice does not discriminate on grounds of race, gender, disability, social class, age, sexual orientation or medical condition. The practice does not normally refuse patients. However, it does not tolerate violence, theft or abusive language.
If you change your name, address or telephone number, please give full details at reception, as we may need to contact you urgently. Please update any mobile phone numbers as we may also wish to contact you by text message re clinics and flu jabs.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form